Terms and Conditions
ORO LABS PTE. LTD. IS NOT A TRADING PLATFORM, BROKER, EXCHANGE, DEALER, FINANCIAL ADVISOR, CUSTODIAN, ASSET MANAGER, INTERMEDIARY, PAYMENT SERVICE PROVIDER, OR ANY OTHER ENTITY ENGAGED IN REGULATED OR LICENSED ACTIVITIES RELATING TO DIGITAL ASSETS OR FINANCIAL PRODUCTS BY THE MONETARY AUTHORITY OF SINGAPORE OR ANY OTHER SIMILAR REGULATOR. ORO LABS DOES NOT PROMOTE, OFFER, SOLICIT, FACILITATE, EXECUTE, PROCESS, OR OTHERWISE PARTICIPATE IN ANY TRANSACTION, TRADE, OR EXCHANGE INVOLVING DIGITAL ASSETS, INCLUDING BUT NOT LIMITED TO $GOLD.
ALL SUCH ACTIVITIES ARE CONDUCTED ENTIRELY AND EXCLUSIVELY THROUGH THIRD-PARTY SERVICE PROVIDERS, WHICH OPERATE UNDER THEIR OWN LICENCES, REGULATORY OBLIGATIONS, AND TERMS OF USE. ORO LABS DOES NOT PROVIDE, ENDORSE, GUARANTEE, PARTICIPATE IN, OR CONTROL ANY SERVICE, PRODUCT OR OUTCOME OFFERED BY SUCH THIRD-PARTY SERVICE PROVIDERS. ORO LABS DOES NOT ASSUME ANY LIABILITY FOR SUCH ACTIVITIES.
ACCESS TO THE PLATFORM AND ANY ASSOCIATED FEATURES DOES NOT CONSTITUTE AN OFFER, SOLICITATION, OR RECOMMENDATION TO BUY OR SELL $GOLD IN ANY JURISDICTION. ORO LABS DOES NOT SOLICIT OR ENGAGE WITH USERS WHO ARE LOCATED IN, OR ORDINARILY RESIDENT IN, THE UNITED STATES, SINGAPORE, OR ANY COUNTRY SUBJECT TO SANCTIONS, RESTRICTIONS, OR OTHER PROHIBITIONS UNDER APPLICABLE LAWS OR AS SET OUT IN THESE TERMS OR ANY THIRD PARTY SERVICE PROVIDERS' TERMS AND CONDITIONS. ACCESS FROM SUCH JURISDICTIONS IS STRICTLY PROHIBITED.
PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE PLATFORM, SERVICES, OR SITE, YOU ARE DEEMED TO HAVE ACCEPTED THESE TERMS AND AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE USING THE PLATFORM, SERVICES, AND THE SITE.
TERMS OF USE
Last Updated: 19 June 2025
The Terms constitute a valid, binding, and enforceable legal contract between you ("User," "You," or "Your") and ORO Labs Pte. Ltd., a company incorporated under the laws of Singapore ("ORO Labs," "We," "Us," or "Our"), including its affiliates and associated entities, unless repugnant to the context.
These Terms of Use, together with any documents, policies, and additional terms that expressly incorporate them by reference, including the Privacy Policy (available here), Risk Disclosure (available at Schedule 1) (as may be amended from time to time, the "Terms"), govern Your access to and use of the website https://orogold.app (the "Platform"), including all subdomains, web pages, applications, and content made available by ORO Labs, except where such components directly facilitate or relate to trading or other regulated activities (the "Trading Components").
For the avoidance of doubt, all Trading Components, including but not limited to the Trading Platform and any related interfaces, features, dashboards, or tools—whether embedded within or accessible via the Platform—are operated and governed solely by licensed Third-Party Service Providers and are expressly excluded from the scope of these Terms.
These Terms apply solely to the limited functionality and services provided directly by ORO Labs through the Platform, including user interface access, technical support, and non-transactional features ("Services"). They do not govern any activity conducted through or in connection with the Trading Platform or any Third-Party Service Provider. Any updates or enhancements to the Platform made by ORO Labs shall be subject to these Terms, unless explicitly stated otherwise.
For clarity, certain services related to the purchase, sale, redemption, or custody of $GOLD or other digital assets are not provided by ORO Labs. These services are offered exclusively through the Trading Platform. Such transactional and regulated activities—including but not limited to trade execution, user onboarding (e.g., know-your-customer or know-your-business verification), AML/CFT compliance, digital asset custody, and settlement processing—are governed entirely by the applicable third party's own terms, conditions, and regulatory obligations. ORO Labs does not offer or assume responsibility for any such regulated services.
ORO Labs may collect, process, or assist in verifying certain user identification or compliance information, including for the purposes of know-your-customer, know-your-business, and AML/CFT compliance. This may be done to satisfy internal access protocols, enable Platform functionality, or assist Third-Party Service Providers in their regulatory obligations. However, such involvement by ORO Labs does not constitute the provision of any regulated service and is subject to the disclaimers and limitations set forth in these Terms.
To the extent You interact with any feature or interface on the Platform that facilitates or leads to access to the Trading Platform, including embedded modules, redirects, or linked services, such interaction may be governed by the terms of the relevant Third-Party Service Provider. ORO Labs is not a party to those terms, nor does it assume any responsibility for the services, products, or outcomes associated with such third parties. In the event of any conflict between these Terms and the applicable terms of a Third-Party Service Provider, the latter shall govern solely in relation to that specific transaction or service.
Communications from ORO Labs regarding Your use of the Platform may be delivered via email, in-Platform notifications, browser pop-ups, or other accessible electronic channels ("Communication"). You consent to receiving such Communications, which may include service announcements, legal notices, administrative messages, or updates related to the Platform's functionality.
By accessing or using the Platform, You acknowledge that You have read, understood, and agreed to be bound by these Terms. If You do not agree with these Terms, You must immediately discontinue any use of the Platform and the Services made available by ORO Labs.
DISCLAIMER
You acknowledge and agree that the use of $GOLD and other digital assets carries inherent risks. The value of such assets can be volatile and may fluctuate significantly over time. By accessing or using the Platform, You accept full responsibility for evaluating the risks involved in any interaction with digital assets, and You should seek independent legal, financial, or tax advice if needed. ORO Labs does not provide investment, financial, or legal advice, and no content on the Platform should be interpreted as such.
ORO Labs does not guarantee the performance, accuracy, or reliability of any digital asset, including $GOLD. We make no promises regarding future value, liquidity, or market conditions. For further information about the risks associated with digital assets, please refer to the Risk Disclosure provided in Schedule 1.
The Platform and any connected services are not intended for access or use by individuals or entities in jurisdictions where such use is restricted, prohibited, or would require additional licensing. This includes, without limitation, users located in or ordinarily resident in the United States, Singapore, or any country subject to international sanctions or trade restrictions. Access from such jurisdictions is strictly prohibited and may result in suspension or termination of access.
1. GENERAL
1.1 Definitions
All capitalised terms in this Terms shall have the meaning assigned to them herein below unless defined elsewhere in this Terms:
(a) "$GOLD" refers to the proprietary token issued by independent Third-Party Service Providers, representing a digital form of gold ownership and backed by physical gold. Its issuance, management, and operation are conducted in accordance with applicable legal and regulatory frameworks by the Third-Party Service Providers.
(b) "AML/CFT Requirements" have the meaning assigned to such term in clause 11.1.
(c) "AML/CFT" means applicable anti-money laundering and counter-terrorist financing laws, regulations, and guidelines.
(d) "Applicable Law" means any statute, law, regulation, rule, ordinance, code, directive, decree, judgement, order, policy, guideline, or other legal requirement issued by any governmental, regulatory, judicial, or statutory authority, including any amendments, re-enactments, or replacements thereof, that are applicable to the subject matter of these Terms.
(e) "Communication" has the meaning assigned to it in the introductory section of this Terms.
(f) "Confidential Information" have the meaning assigned to such term in clause 8.1.
(g) "Disputes" have the meaning assigned to such term in clause 16.2.
(h) "Intellectual Property Rights" means all legal and equitable rights associated with Intellectual Property, including:
i. ownership, title, and interest in any Intellectual Property, whether arising under statute, common law, or equity;
ii. rights to apply for, register, maintain, and enforce Intellectual Property in any jurisdiction;
iii. all associated rights to licences, assignments, and permissions;
iv. rights to renewals, extensions, and restorations;
v. all legal claims, causes of action, and remedies (whether past, present, or future), including the right to sue for infringement, recover damages, and enforce any proprietary interests worldwide;
vi. rights over patents, copyrights, trademarks, service marks, design rights, trade secrets, know-how, proprietary methods, and database rights; and
vii. all related applications, extensions, and enforcement rights.
(i) "Intellectual Property" includes all ideas, concepts, creations, discoveries, inventions, improvements, know-how, trade secrets, proprietary techniques, methods, processes, systems, algorithms, works of authorship, research, software programs, databases, electronic codes, and other confidential or proprietary information. It also encompasses trademarks, service marks, designs, models, tools, devices, principles, formulas, teaching techniques, documents, records, user guides, and any other tangible or intangible assets, whether in written, electronic, or any other form, regardless of whether they are copyrightable, patentable, or otherwise legally protectable.
(j) "Non-Cooperative Jurisdiction" means any country or territory that has been designated as non-cooperative with international anti-money laundering principles or procedures by an intergovernmental group or organisation, such as the Financial Action Task Force on Money Laundering.
(k) "ORO Labs Content" has the meaning assigned to such term in clause 9.1.
(l) "ORO Labs" (or "We," "Us," "Our") refers to ORO Labs as defined in the introductory section of these Terms.
(m) "PDPA" means the Personal Data Protection Act 2012 of Singapore, including all subsidiary legislation, regulations, guidelines, advisory notes, and amendments thereto, as may be updated, supplemented, or replaced from time to time.
(n) "Personal Data" as defined in the Privacy Policy, means any information, whether true or not, that can identify an individual:
i. on its own; or
ii. when combined with other information to which ORO Labs has or is likely to have access.
(o) "Platform" has the meaning assigned to it in the introductory section of this Terms.
(p) "Privacy Policy" refers to the ORO Labs privacy policy available here, and as may be amended from time to time.
(q) "Protected Party" has the meaning assigned to such term in clause 13.2.
(r) "Risk Disclosure" refers to the ORO Labs risk disclosure statement available [Schedule 1], and as may be amended from time to time.
(s) "Services" has the meaning assigned to it in the introductory section of this Terms.
(t) "SIAC" has the meaning assigned to such term in clause 16.2(c).
(u) "Terms" has the meaning assigned to it in the introductory section of this Terms.
(v) "Third-Party Service Providers" means independent entities, platforms, or service providers that offer services accessible through or referenced on the Platform, including but not limited to the issuance, trading, custody, redemption, or other facilitation of $GOLD and other digital assets. This includes, without limitation, token issuers, digital asset exchanges, custodians, payment processors, regulatory compliance providers, technology vendors, and marketing affiliates. Third-Party Service Providers operate independently of ORO Labs and are not owned, managed, or controlled by ORO Labs. All the respective services offered by these Third-Party Service Providers are subject to their independent terms and conditions.
(w) "Trading Component" has the meaning assigned to it in the introductory section of this Terms.
(x) "Trading Platform" means the digital asset trading infrastructure operated, maintained, and governed by one or more Third-Party Service Providers. The Trading Platform facilitates the listing, trading, issuance, redemption, custody, and settlement of $GOLD and other digital assets. For clarity, the Trading Platform is independent of ORO Labs, and all activities conducted through it are subject exclusively to the terms, conditions, regulatory obligations, and operational controls of the applicable Third-Party Service Providers. ORO Labs does not operate, control, manage, or assume responsibility for the Trading Platform or any services provided through it.
(y) "User" (or "You," "Your") has the meaning assigned to such term in the beginning of this Terms.
1.2 Interpretations
(a) Headings and defined terms are for convenience only and do not affect the interpretation of these Terms.
(b) In these Terms, unless repugnant to the context:
i. The meaning of general words is not limited by specific examples introduced by "including," "for example," "such as," or similar expressions.
ii. The singular includes the plural and vice versa.
iii. All terms and conditions of these Terms, including introductory paragraphs, recitals, schedules, and any attached documents, are contractual, binding, and incorporated by reference.
iv. A reference to "person" includes an individual, corporation, partnership, association, limited liability company, joint venture, trust, unincorporated association, governmental entity, or other legal entity.
v. A reference to a particular person includes that person's executors, administrators, successors, permitted assigns, and legal representatives.
vi. A reference to any date or time is determined in accordance with the relevant jurisdiction applicable to these Terms.
vii. A reference to a day means a calendar day in Singapore or the relevant jurisdiction.
viii. A reference to a business day means a day, other than Saturday or Sunday, on which banks are open for general business in Singapore or the relevant jurisdiction.
ix. Any period of time calculated from a specific date or event excludes the starting date unless expressly stated otherwise.
x. If a person is required to take an action on or by a specific date and it occurs after 5:00 PM in the relevant jurisdiction, it will be considered performed on the next day.
xi. If the deadline for an action falls on a non-business day, the action must be performed on the next business day.
xii. The term "You" refers to You as an individual or, where applicable, the legal entity or third party on whose behalf You use the Services.
2. SERVICES
2.1 Limited Role as Technology Interface
ORO Labs provides a technology platform that serves solely as a user interface for accessing certain information and features related to $GOLD. ORO Labs' role is strictly limited to that of an interface provider – it offers a non-custodial, non-transactional interface for users. This means ORO Labs does not hold or control any digital assets on Your behalf, nor does it execute, broker, or facilitate transactions itself. The Platform simply enables You to interact with Third-Party Service Providers that handle any actual trading, custody, issuance, or other $GOLD-related activities. ORO Labs is not a licensed financial institution or payment provider and is not regulated by the Monetary Authority of Singapore (or any other financial regulator) because it does not conduct regulated financial services.
2.2 No Regulated Financial Services by ORO Labs
In line with its limited role, ORO Labs does not provide any regulated financial, investment, or payment services. ORO Labs does not and will not:
(a) Operate an exchange or trading platform for digital assets (no brokerage, trading facility, or marketplace services);
(b) Provide custody or safekeeping of any fiat currency, $GOLD, or other digital assets (no custodial wallet or vault services);
(c) Issue, mint, or redeem tokens or digital assets (including $GOLD) for Users (ORO Labs is not the issuer of any tokens and offers no token sale or issuance service); or
(d) Facilitate payments or settlements in fiat or digital currency (no money transmission, remittance, or payment processing services).
By using the Platform, You acknowledge that none of the above activities are conducted by ORO Labs, and any such services You may access are provided by independent Third Party Service Providers (see clause 2.3 below). ORO Labs' absence of these services is a core aspect of its business model, and the Company makes no representations or warranties that any regulated service is or will be provided through the Platform itself.
2.3 Third-Party Service Providers
All transactions, financial services, or $GOLD-related functionalities accessible via the ORO Labs Platform are provided exclusively by independent Third-Party Service Providers, not by ORO Labs. The Platform may contain links, integration, or connectivity to third-party platforms that enables You to buy, sell, hold, or redeem $GOLD. These Third-Party Service Providers are solely responsible for any trading, custody, issuance, redemption, or payment services they offer. Your use of such third-party services is subject to their own terms and conditions and any regulatory requirements applicable to them. ORO Labs does not endorse, guarantee, or assume responsibility for the actions or services of any Third-Party Service Providers. It is Your responsibility to review and comply with the terms of the relevant third-party service before engaging in any transaction.
The services provided by Third-Party Service Providers may include, but are not limited to:
(a) Issuance of $GOLD: The creation and offering of $GOLD and other digital assets by regulated third parties.
(b) Tokenised Asset Listing and Exchange Services: The listing and trading of $GOLD through licensed digital asset platforms operated independently of ORO Labs.
(c) Custodial Services: Secure digital wallet and storage services for holding $GOLD and other digital assets.
(d) Transaction Processing and Payment Services: Facilitation of the purchase, redemption, or exchange of $GOLD and related digital assets through approved and compliant payment systems.
(e) Regulatory Compliance Services: Know-your-customer, know-your-business, and AML/CFT services provided by third-party compliance solution providers.
2.4 No Control or Responsibility for Third-Party Services
ORO Labs has no control over the operations, performance, or availability of Third-Party Service Providers or any underlying blockchain networks and smart contracts used for $GOLD or other digital asset transactions. ORO Labs is not a party to any agreement, transaction, or relationship between You and any Third-Party Service Providers, even if You access their services through the ORO Labs interface. Consequently, ORO Labs shall not be responsible or liable for any aspect of third-party services or transactions, including (but not limited to) the following:
(a) Performance and Security: ORO Labs does not warrant or ensure the performance, security, accuracy, or legality of any third-party platform, blockchain network, or smart contract. Any technical failures, security breaches, errors, or downtime in those external systems are beyond ORO Labs' control and responsibility.
(b) Transaction Outcomes: ORO Labs has no ability to execute, cancel, reverse, or modify any transaction that You enter into via a third-party service. Any losses, damages, or obligations arising from transactions (e.g. failed or delayed trades, lost tokens, or disputes) are solely between You and the relevant third party.
(c) Third-Party Conduct: ORO Labs is not liable for any act or omission of any Third-Party Service Provider. This includes compliance with laws and regulations by the third party, the protection of any assets or funds handled by them, or any representations they make about $GOLD or other assets. ORO Labs does not guarantee the continued availability or solvency of any Third-Party Service Provider, and You bear the risk of relying on any third-party services.
By using the ORO Labs Platform, You accept that any engagement with third-party services is at Your own risk, and You agree that ORO Labs bears no responsibility for the activities, products, or services of third parties. Any complaints, questions, or claims related to services provided by a third party should be directed to that Third-Party Service Provider, not to ORO Labs.
2.5 Changes to the Platform and Services
ORO Labs reserves the right to modify, suspend, or discontinue the Platform or any part of the Services at any time, without prior notice and without liability. This includes (but is not limited to) the right to:
(a) add, remove, or change features, functionalities, user interfaces, or content; restrict access to all or part of the Platform;
(b) or update the software or technical infrastructure of the Services.
ORO Labs may also impose limits on certain features or restrict Your access to parts of the Services, in its sole discretion. You acknowledge that the Platform and its features will likely evolve over time, and no guarantee is given that any particular feature or content will continue to be available. Any such changes, updates, or discontinuation will be effective immediately when made, or as notified otherwise by ORO Labs. Your continued use of the Services after changes have been made constitutes Your acceptance of those changes. ORO Labs shall not be liable for any losses or inconvenience You may suffer as a result of any modification, suspension, or discontinuance of any aspect of the Services.
2.6 No Warranties; Uptime and Compatibility Disclaimers
The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by the Applicable Law, ORO Labs disclaims all warranties, conditions, or representations of any kind, whether express, implied, or statutory, in relation to the Services and the Platform. In particular, ORO Labs makes no guarantee or warranty that:
(a) Uptime/Availability: The Platform (or any feature of it) will be available at all times, uninterrupted, or error-free, or that any identified defect will be corrected promptly. ORO Labs does not warrant that access to the Services will be continuous or without delays; temporary system outages or maintenance downtime may occur.
(b) Continuity/Performance: The Services will operate securely or without technical issues at all times, or that the Platform will be free from viruses, malware, or other harmful components. ORO Labs is not responsible for any disruptions, delays, or imperfections in the performance of the Platform arising from internet connectivity, blockchain network status, or any other factors outside its control.
(c) Compatibility: The Services will be compatible with Your specific device, browser, operating system, or any particular third-party software or service. ORO Labs gives no warranty that the Platform will work flawlessly with all hardware or configurations You use, or that it will integrate with any particular third-party platforms outside those explicitly supported.
All implied warranties or conditions concerning the Services' quality, fitness for a particular purpose, merchantability or satisfactory quality, and non-infringement are hereby excluded to the extent allowed by Applicable Laws. You acknowledge that You use the Platform at Your own discretion and risk. ORO Labs does not guarantee any particular results or outcomes from using the Services, and no employee or affiliate of ORO Labs is authorised to make any promises or representations contrary to this clause 2. This clause 2.6 applies to the Services as provided by ORO Labs and does not limit any warranties that Third-Party Service Providers may separately give in respect of their own services (for which ORO Labs bears no responsibility per clause 2.4 above).
2.7 No Financial Advice or Fiduciary Relationship
ORO Labs provides a neutral technology platform only and does not offer any form of financial, investment, legal, or tax advice to users. Nothing on the Platform (including any information about $GOLD, pricing data, tutorials, or Communications from ORO Labs) constitutes professional advice or an endorsement or recommendation to engage in any transaction. ORO Labs does not consider Your personal circumstances or objectives in any content it provides. You are solely responsible for Your investment and financial decisions; if You are unsure of the implications of any transaction or investment, You should seek advice from a qualified financial or legal adviser. In providing the Services, ORO Labs does not owe any fiduciary duties or responsibilities to You – the Company's relationship with You is not that of a financial advisor, trustee, or agent. You acknowledge and agree that Your use of the Platform does not create any advisory, fiduciary, or agency relationship between You and ORO Labs. ORO Labs disclaims any fiduciary capacity in relation to any User. Accordingly, any decisions or actions You take using information or services on the Platform are taken at Your own risk, and You will not hold ORO Labs or its officers liable for any losses that result from Your reliance on information obtained through the Services.
2.8 Optional third-party tools
The Platform may expose optional tools, widgets or analytical plug-ins supplied by independent third parties. ORO Labs provides such tools "as is" and "as available", without warranty, endorsement or liability of any kind. Your use of optional tools is entirely at your own risk and you must review, and agree to, the third-party provider's terms before activation.
3. ELIGIBILITY AND PROHIBITION OF USING OUR SERVICES
3.1 To be eligible to access or use the Platform and the Services, and to continue using them, You must satisfy all of the following conditions at all times:
(a) Individual Users
You are an individual who is at least eighteen (18) years of age, possesses the legal capacity to enter into a binding contract under Applicable Law, and is not subject to any legal, regulatory, contractual, or other prohibition that would disqualify or restrict You from accessing or using the Platform.
(b) Entity Users
You are a legally incorporated and validly existing company, partnership, trust, or other legal entity in good standing under the Applicable Laws of the jurisdiction in which You are established, represented by a duly authorised individual who has the authority to bind You to these Terms and to act on Your behalf.
(c) Legal Standing
You have not been previously suspended, restricted, barred, or terminated from accessing the Platform or any similar services offered by ORO Labs or any affiliated or any other Third-Party Service Provider, whether due to breach of terms, suspected fraud, or for any other reason.
(d) Singapore Jurisdiction Exclusion
You are not a citizen, permanent resident, or tax resident of Singapore, and You are not accessing or using the Platform from within Singapore. The Platform and Services are not intended for distribution to or use by any person or entity in Singapore. By accessing the Platform, You represent and warrant that You are not subject to the jurisdiction of Singapore and that You are not using any methods (such as virtual private networks, proxies, or similar technologies) to circumvent these territorial restrictions.
ORO Labs expressly disclaims any offer, solicitation, or provision of services within Singapore, and no services are being marketed or offered to persons in Singapore. You acknowledge and agree that any use of the Platform in violation of this clause shall be deemed unauthorised and may result in termination or restriction of access at ORO Labs' sole discretion.
(e) Sanctions Compliance
You are not listed on, or directly or indirectly owned or controlled by any Person listed on, any sanctions or restricted persons list issued or maintained by any competent authority, including but not limited to:
i. The United Nations Security Council;
ii. The European Union or any European Union Member State;
iii. The United Kingdom (including His Majesty's Treasury);
iv. The United States (including the Office of Foreign Assets Control's Specially Designated Nationals and Blocked Persons List);
v. Any other applicable sanctions authority.
(f) Prohibited Jurisdictions
You are not a citizen, resident, or located in any jurisdiction where:
i. access to or use of the Platform or Services is prohibited by Applicable Law;
ii. the Platform is not authorised to operate or provide services; or
iii. offering or accessing the Services would require regulatory licensing, registration, or approval that ORO Labs does not possess.
ORO Labs may designate such jurisdictions in Schedule 2 of these Terms or by notice on the Platform and may add to, remove from, or otherwise amend that designation at its sole discretion with immediate effect. Your continued use of the Platform after any update constitutes acceptance of the revised designation.
(g) United States Exclusion
You are not a citizen, national, resident, domiciliary, or taxpayer of the United States of America (including its territories), nor are You accessing the Platform from within the United States of America. You are not acting on behalf of or for the benefit of any such Person or entity. The Services are not offered or intended for access by any United States of America Persons.
(h) Misrepresentation of Location
You agree not to use any technological tools or methods—including but not limited to virtual private networks, proxy servers, remote desktop software, or Tor networks—to obscure or falsify Your actual location or otherwise gain unauthorised access to the Platform from a prohibited jurisdiction.
(i) Lawful Source and Use of Funds
You represent and warrant that any digital asset or fiat funds used in connection with the Platform or any third-party services accessed via the Platform are lawfully acquired, belong to You without encumbrance, and are not derived from any criminal activity or in violation of Applicable Law.
You shall not use the Platform or any Services accessed via the Platform for any illegal, fraudulent, abusive, or unauthorised purpose, including but not limited to money laundering, terrorist financing, market manipulation, cybercrime, or any activity in breach of Applicable Laws.
(j) Accuracy of Information
All information, documents, and representations submitted by You to ORO Labs (whether directly or through integrated third-party services) are and shall remain true, complete, accurate, and not misleading. You undertake to promptly notify ORO Labs in writing of any change in such information.
(k) No Right to Access
ORO Labs may, at its sole discretion, restrict or prohibit access to the Platform or the Services to Users from certain jurisdictions or to Users who fail to satisfy the eligibility requirements set out in this clause 3. Access to the Platform does not imply that the Services are appropriate, lawful, or available for use in Your jurisdiction.
(l) Responsibility for Local Legal Compliance
You are solely responsible for ensuring that Your access to and use of the Platform complies with all Applicable Laws in Your jurisdiction. ORO Labs makes no representation that the Platform or Services are appropriate or lawful for use in any particular location.
3.2 If You do not meet all of the above eligibility criteria, or if You cease to meet any of these conditions at any time, You must immediately cease using the Platform and any related Services. ORO Labs reserves the right to take any necessary measures, including termination or restriction of access, if it reasonably believes You do not comply with this clause 3.
SCHEDULE 1 - RISK DISCLOSURE STATEMENT
1. GENERAL RISK ACKNOWLEDGEMENT
1.1 You acknowledge and agree that your use of the Platform, any interaction with $GOLD, and any engagement with Third-Party Service Providers (including via the Trading Platform) involve significant risks, including the potential for loss of the entire value of your digital assets.
1.2 Digital assets such as $GOLD are not legal tender, securities, or bank deposits. They are not backed by any government or central bank, and their value is determined solely by market supply and demand. There is no guarantee of stability, liquidity, or profitability.
1.3 Transactions in digital assets are highly speculative and volatile. Price swings may be extreme and sudden, and markets may be illiquid or subject to manipulation, regulatory intervention, or systemic failure. You may suffer substantial and irreversible losses, including total loss of your principal.
2. SPECIFIC RISKS ASSOCIATED WITH DIGITAL ASSETS
2.1 Volatility and Market Risk: The market value of digital assets is subject to extreme fluctuations. Even stable-value assets like $GOLD may experience significant volatility due to changing market sentiment, macroeconomic factors, or trust in the gold-backing mechanism. There is no assurance that $GOLD or any other asset accessible through the Platform will retain value over time.
2.2 Liquidity Risk: There may be limited or no active market for certain digital assets. Under adverse conditions, it may be difficult or impossible to buy, sell, or redeem assets at a desirable price or within a reasonable timeframe.
2.3 Technology and System Risk: Digital asset systems rely on blockchain technology and third-party platforms. These may suffer from bugs, security vulnerabilities, forks, outages, or cyberattacks, potentially resulting in permanent loss of access or funds. ORO Labs does not control the blockchain, smart contracts, or systems operated by Third-Party Service Providers.
2.4 Transaction Irreversibility: Blockchain transactions are final and irreversible. Incorrect wallet addresses, lost private keys, user error, or malicious activity may result in the permanent loss of your digital assets without the possibility of recovery.
2.5 Custody Risk: ORO Labs does not custody or control any fiat or digital assets directly. Custodial arrangements, if any, are provided by Third-Party Service Providers. ORO Labs does not audit or guarantee any representations made by such parties regarding the safekeeping or availability of assets.
2.6 Regulatory Risk: Digital assets may be subject to evolving regulatory frameworks. Changes in laws, regulations, enforcement policies, or regulatory interpretations could adversely impact your ability to use or redeem digital assets, or result in the suspension or termination of certain services.
2.7 Third-Party Service Dependency: ORO Labs does not provide, control, or assume responsibility for services provided by Third-Party Service Providers. Any failure, delay, fraud, insolvency, or regulatory action involving such parties may result in partial or total loss of your assets, or inability to access the Trading Platform or perform transactions.
2.8 Technological Disruption: Advancements in cryptography, computing (e.g., quantum computing), or artificial intelligence may compromise the security of blockchain protocols and digital asset infrastructures, resulting in a loss of digital assets or system failure.
SCHEDULE 2 - LIST OF PROHIBITED JURISDICTIONS
The jurisdictions listed below are indicative only. ORO Labs reserves the right to update this list at any time and to treat any other jurisdiction as a Prohibited Jurisdiction where required by law or its internal risk policies.
1. Afghanistan
2. American Samoa
3. Belarus
4. Central African Rep
5. Congo, the Democratic Republic
6. Cuba
7. Eritrea
8. Ethiopia
9. Guam
10. Haiti
11. Iran
12. The Islamic Republic of Iraq
13. Lebanon
14. Libya
15. Mali
16. Myanmar
17. Nicaragua
18. North Korea
19. North Mariana Islands
20. Puerto Rico
21. Russian Federation
22. Singapore
23. Somalia
24. South Sudan
25. Sudan
26. Syria
27. Ukraine regions of Crimea, Donetsk, Luhansk, Zaporizhzhia and Kherson
28. Venezuela
29. Yemen
30. Zimbabwe
Contact Information
For any inquiries regarding these Terms and Conditions, please contact ORO Labs at support@orogold.com
